Heidi Saucier

Influential leaders

I would not be where I am today in my journey had it not been for influential leaders. Several individuals have contributed as mentors, partners, and encouragers. Through each relationship I have gained insights, new perspectives, and connections that have and continue to support the path I am on to achieve my goals.  

At the top of the list is Jennifer S. She started as a peer when I was a sales trainer, then became my leader. Knowing my potential, she pushed me to go beyond what I thought I was capable of. For myself and our team, she brought new insights on goals. One of these was encouraging us to identify a “word of the year” that connected to those goals. Some of my words included realign, cultivate, and strategic. These words reflected areas of growth and improvement I wanted to focus on for that particular year and really made a difference in how I identified key objectives. Jennifer also stretched me to be better, often candid and encouraging in her feedback. I recall one instance when she had to have a crucial conversation with me. She shared a personal example of dealing with something similar, and what she learned from the experience. She also assigned me projects that not only took me out of my comfort zone, but aided in skill development with instructional design, facilitation, and professional presence. She continues to be an encourager to me in the current path of my career journey.

Another leader that stands out is Patrece, one of my current mentors. We served on a board together and I was intrigued by some details she was sharing related to our budget. I reached out to her for insights on financial acumen, as it is one of my goals for career development. As we’ve built our mentoring relationship, the conversations have gone beyond financial topics and moved to identifying connections and learning from each other. We have found that we have some amazing commonalities that inspire each other in areas where we are looking for guidance. She also holds me accountable to my personal goals, which helps me stay committed to publishing my blog posts. Connecting with Patrece has reminded me that mentoring is a two-way relationship and both the mentor and the mentee can teach each other key topics and skills that benefit each other in the end.

These are two examples of amazing leaders that have helped in my personal and professional development over the years. I’m grateful to them and others. Who are some of your influential leaders? How have they made a difference in your life? I’d love to hear about it!

Heidi Saucier

Defining Leadership

What is leadership? How do we define it? If you do a Google search, you will find many definitions. I was recently asked to give my definition of leadership. To me, it is how you guide, influence, and support those entrusted to you. No matter the circumstances of how an individual comes under your leadership, you are given a critical responsibility to every person that is under your helm. It is important to self-assess your leadership on a regular basis to help you grow and improve. As part of that assessment, here are some questions you may want to ask yourself:

  • Are you pointing people in the right direction?
    • As a leader, people trust you to make the right decisions and give proper guidance to your team. Collaboration and empowering your team to be part of the decision-making process will also lead down a successful path. At the same time, you lead by example. Do your words and actions line up, or are you demonstrating behavior that could cause confusion or a negative perception?
  • Are you showing others how to be better people?
    • This is also part of leading by example. It can also include storytelling to share your experiences. When others hear of your successes and mistakes and what you have learned along the way, it could be the one thing they need to move forward in a decision. It could also make someone feel like they are not alone in the situation they are facing. When you do make a mistake, be honest with your team and discuss how it can be corrected. In some instances, it may become another opportunity of collaboration where your team members may have insights to bring the best solution forth.
  • Are you cheering people on to growth or are you giving orders based only on what you want accomplished?
    • There are leaders the encourage, and there are leaders that discourage. The leader that encourages their people to grow and find opportunities to learn new things makes a difference in their team and among their colleagues. The leader that discourages often experiences more turnover, decreased team morale, and resistance when attempting to bring forth change.

As you think about your leadership journey, I encourage you to ask yourself these questions. If you have not thought about your definition of leadership, take some time to reflect on that as well. Please share your definitions in the comments!

Heidi Saucier

Doctoral Journey part 5 – Wrap up and defense

Continuing the story of my dissertation journey, I’m nearing the end of the experience. Taking the information from my qualitative and quantitative data, I finished writing two of my three papers. My third paper took a different approach in the form of a thought paper. Also known as a position paper, it allowed me to share my views of my topic with research to support. It also brought a call to action to those that make decisions related to supporting remote and hybrid workers. Once my papers were completed, it was time to prepare for the culmination of my doctoral program – the dissertation defense.

The defense was a presentation of my research, summarizing the three artifacts I wrote and sharing the importance of the results. The group that would hear my defense was my dissertation committee, consisting of my advisor and two faculty members that I had asked to support me in the journey. I could not share every little detail of my papers, so I had to choose the key points with guidance from my advisor. My presentation included background on my topic, the purpose of my research, the methods used in my research, who would benefit from my findings, and a summary of each artifact. It was still a lot of information to present in 25 minutes, so I had to be as precise as possible. After creating my presentation, I reviewed it with my advisor and practiced ensuring I was within my time limits and prepared for any questions the committee may ask me.

Finally, the day I’d been working up to had arrived – dissertation defense day. I got on a Zoom call and presented my dissertation summary. After the presentation, I was asked a few questions to clarify points I had shared in my research. Then, I was sent to a virtual waiting room while the committee discussed my presentation. After many minutes, they brought me back to the group and gave me the news that I had passed my dissertation! It was a very emotional moment for me as I reached the moment of celebration and accomplishment, remembering all that I experienced along the way both academically and personally.

Following my defense, I finalized my paper to submit to the offices of the graduate school and prepared for commencement. On May 3, 2024 (which happened to be my 48th Birthday), I walked onto the stage and received my doctoral hood as did one of the friends I had made in my cohort. My mom was able to join me for the celebration, which was a great honor to have her with me.

Over one year later, I still reflect on the journey and am on the next steps of my goal to get my articles published. For this reason, I am not sharing details of my research currently. I hope to share the story of that journey in the months ahead. In the meantime, my future posts will focus on learning and development and leadership related topics.

I hope that this series of posts gave you insight into the doctoral program experience. If you are considering this path, I’m happy to answer questions to help you with your decision. Even if you are not looking to get a degree, feel free to share questions and comments you may have related to my experience.

Heidi Saucier

Doctoral Journey part 4 – Data Analysis

If you’ve been following the doctoral journey posts, you have learned the experiences I had to prepare for my dissertation writing, including the collection of data. In this entry, I will share how I evaluated and analyzed the data collected from my surveys in preparation for writing those sections of my dissertation articles.

My survey had two purposes. First, many of the questions contributed to my quantitative study with respondents sharing their perceptions of organizational support by scoring Likert-based questions. The remaining questions allowed for open-ended responses that allowed respondents to share their first-hand experiences receiving organizational support in their jobs. That data contributed to my qualitative study.

For my quantitative study, I extracted the Qualtrics results to an Excel file. Portions of  that data were loaded into SPSS, a software tool that allows for multiple types of data analysis. I chose to provide insights through a descriptive analysis that explored my research questions and inferential data analysis that sought to determine if key characteristics affected an individual’s perceptions of organizational support for onboarding and development as a remote worker. The descriptive analysis allowed me to see the overall responses to each survey question collectively and identify if responses were more positive, negative, or neutral. The inferential analysis allowed me to take those same questions and dig deeper into the data by seeing if the answers changed based on someone’s role, gender, and their competency levels related to technology use. I felt that SPSS was a helpful tool in my data analysis and offered several ways to represent the data graphically which gave me a few choices for how I wanted my results represented in my dissertation.

The data for my qualitative study consisted of verbal responses to the open-ended questions included in the Qualtrics survey. To analyze this data, I used an online tool called Delve. It allows you to load your qualitative responses and apply codes to the text to identify trends. The tool also has AI functionality to simplify the process, but I did not use this in my analysis. For each code, I included definitions to help guide coding. After the results were coded, I had a list to review and determined which codes had more responses. This brought out trends and themes where I could share commonalities in the experiences of the respondents based on their narrative. In addition, I was able to create a transcript of the coding that I added to the appendix of my qualitative paper. This data helps tell the story of the experiences a group of remote workers had in getting the support they needed from their company, leaders, and peers.

With the data analyzed, I was ready to move forward with the completion of my dissertation and get closer to earning my doctoral degree. In my next post, I’ll share about the finishing steps of completing my dissertation writing and preparing for my defense.

Which type of data do you find more useful when you are researching or hearing a presentation with data? Share your comments!

Heidi Saucier

Doctoral Journey part 3 – the dissertation experience begins

The time finally came for me to start my dissertation. One of the first things I had to do was get approval to do my research. Because my study included human subjects, this involved submitting a request to the university’s Institutional Review Board, or IRB.  The request included the goals of my study, a description of the sample, and how I would gather data. The group reviews requests and determines if the study is ethical and follows the university’s policies. My original plan was to ask volunteers to complete an online survey for my quantitative paper, then ask for leaders of remote or hybrid teams to participate in interviews about their experiences for my qualitative paper. I received feedback from the IRB looking for clarification and additional things I would need to do for the interviews, which posed some unexpected challenges. Due to some deadlines I needed to meet, I discussed alternative options with my adviser. We agreed that I could still do a qualitative study using open-ended questions in the survey I was creating for my quantitative research. I adjusted my IRB submission and resubmitted it to the board. Shortly after that submission, I received an approval. I could now move forward with sending out my survey and collecting data.

There are various types of samples that can be used for research. There’s random sampling, where individuals are selected unbiasedly like a lottery drawing. Convenience sampling allows the researcher to choose individuals based on their ability to participate and tend to be people that are more easily accessible. Another one of the methods is snowball sampling, which involves people referring others to participate. I chose a convenience sample by soliciting volunteers to complete my survey. I posted on Facebook, LinkedIn, and X asking for people to participate. In each post, there was a link to the survey that included a letter explaining the survey and confirming their participation and that no harm would come to their physical or mental health. I gave participants three weeks to complete the survey. While I was waiting for my data to come in, I worked on literature reviews and sections of my articles that did not rely on my research results. I was excited to see the responses that individuals with experience working from home had and how they related to prior research and my research questions.

Next time, I will share how I evaluated my data and used it to move forward with the writing of two of my three artifacts.

I hope you are enjoying hearing about this journey. I’d love to hear any a-ha moments you’ve had along the way!